See an overview of our plans below, or view each plan's features in detail.
All plans comes with a 30 day satisfaction guarantee.
- Full Access to
- Unlimited Site Jobs & Changes
- Unlimited Email Support
Includes Basic Plan, plus:
- Managed WordPress &
- Secure Cloud Backups
- 24/7 Active
- Malware Removal
- Proactive Uptime Monitoring
Includes Basic & Professional Plans, plus:
- Dedicated WordPress Expert
- Phone Support
- Enhanced Speed Optimization
- Managed Staging Environment
- Kick-off Meeting & Consultation
Full Access to WordPress Experts
Our WordPress Experts are highly skilled in all aspects of WordPress, from development through troubleshooting, and are here to help you.
Unlimited Site Jobs & Changes
Whether you need plugins installed and set up, or style changes made to your site, our experts will handle all of this for you.
Unlimited Email Support
We are ready to answer any WordPress question you may have. We can suggest plugins, provide step by step "how-to's", or even just provide advice.
Managed WordPress & Plugin Updates
You don't have to worry about your site crashing after an update. When we perform your updates, we make sure your site continues to work. And if there is an issue, we'll do everything we can to fix it.
Secure Cloud Backups
Just in case anything should ever go wrong, we perform daily backups of your site to a secure server. And if needed, we can restore from any of those backups.
24/7 Active Security Monitoring
To prevent hackers from gaining access to your site, we protect and monitor your website around the clock for any security issues.
If malware is found on your site, we immediately act and remove it from your site...even if you had malware before signing up for WP Radius.
Proactive Uptime Monitoring
No more guessing if your site is online. If your site should go down, we’ll know right away and bring it back online.
Dedicated WordPress Expert
As an enterprise client, it is important that your account manager be familiar with your site. So all work on your site is done by one person, and all communication will run through that same person.
Any time you have questions or need work done on your site, you can call us and speak with your Dedicated WordPress Expert.
Enhanced Speed Optimization
Your website needs to load fast. We manually and algorithmically review and optimize your site to have it run as fast as possible.
Managed Staging Environment
We keep a private copy of your website where we make all changes and updates. Your team will also have access to make changes. And when ready, we push those changes to your live site.
Kick-off Meeting & Consultation
Upon sign up, you'll get a one-on-one meeting and consultation with one of our skilled WordPress expert to discuss your website goal.
Frequently Asked Questions
Is it really unlimited site jobs?
I want to get started right away. How soon can you start working on my website?
Excellent! In most cases, you can begin submitting requests just a few hours after you sign up. Once you sign up and provide your WordPress login credentials, it will take us about 1-2 hours to verify your credentials (during business hours, Monday through Friday, 9am-9pm pacific time). Once verified, we will send you a payment link. Once you’ve completed payment, you can begin submitting work requests.
What happens if I need to restore a backup of my site?
If something should happen to your site and you need us to restore from a backup, just email us at email@example.com or submit a request through our support form here. We make daily backups and keep them for up to 30 days, so you’ll always have the most recent copy of your site available to restore.
What info do I need before I sign up?
When signing up, you will need to have your website’s URL, your WordPress username, and your WordPress password. We also recommend having your FTP or Cpanel URL, username, and password. If you need help finding this info, please email our team at firstname.lastname@example.org.
Who are the team members of WP Radius?
WP Radius was started by Brandon Yanofsky, an active WordPress developer and entrepreneur in the United States, and who is in charge of support. We also have a number of US based WordPress experts and developers whom you can learn more about on our Staff Page.
Can I change plans?
Certainly. You can move between plans at any time in order to meet your current needs. Just email us at email@example.com and let us know which plan you’d like to change to.
What’s not included in unlimited site jobs?
Jobs that take over 30 minutes to complete are not included. For instance, if you ask us to create a custom theme or recode a plugin, we wouldn’t be able to do that. If you’d like to know if your specific task is included, you can email us at firstname.lastname@example.org.
How does email support work?
Whenever you have a question, you can email us at email@example.com or submit a request through our support form here. Our helpful WordPress experts will then respond with answers to your questions. We pride ourselves in responding to requests in less than 8 hours.
What happens if an update breaks my site?
When we update WordPress and plugins, our team also monitors your site to make sure your site does not crash. If we do find an update breaks the site, we will attempt to fix it first. If we are unable to fix it (usually when a plugin is no longer supported in WordPress), we will restore your site before the update and contact you to find the best way to move forward, such as contacting the plugin developer or finding an alternative plugin.
What if my site is hacked?
Our team works to keep your site secure. If there is an issue where a hacker gains access or malware is planted on your site, our team will remedy the situation.
How do I pay?
After you sign up for an account, our team will work to verify your WordPress login information. Once verified, we will send you an email with a payment link. You can pay securely via most major credit and debit cards (Visa, MasterCard, American Express, JCB, Discover, and Diners Club).
How do I cancel my account?
If you’d like to cancel your account you can email us at firstname.lastname@example.org. We will cancel your account and refund any unused portion of that month’s payment. If you are within the first 30 days of opening your account, we will refund 100% of your purchase.
I have more questions. Who can I talk to?
Any additional questions you have, you can call us at 888-720-0895 or email us at email@example.com.
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